Platform

Speech to Text

Production-grade speech recognition optimized for real-world conditions—background noise, diverse accents, and telephony audio quality.

Capabilities

Real-Time Streaming

Process audio as it arrives. Streaming transcription enables real-time conversational applications.

Noise Handling

Robust accuracy in challenging environments—call centers, vehicles, and public spaces.

Crosstalk Detection

Handle overlapping speech and interruptions common in natural conversations.

Custom Vocabulary

Boost accuracy with industry-specific terminology, product names, and domain jargon.

Speaker Diarization

Accurately distinguish between multiple speakers in the same audio stream.

Telephony Optimized

Purpose-built for telephony audio. Optimized for the compression and quality of phone lines.

Give every customer a personal concierge.

An intelligent agent that knows them, understands their needs, and actually resolves their issues.

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