Government

Voice agents that serve citizens 24/7.

Voice agents designed for government workflows. Handle emergency triage, benefits inquiries, citizen service requests, and public health campaigns across local, state, and national agencies.

Solutions

Emergency Call Triage

Initial caller intake to gather location, nature of emergency, and determine appropriate response (police, fire, medical). Pre-screen calls before routing to dispatchers to reduce response times.

Benefits Eligibility Screening

Screen citizens for social welfare programs—housing assistance, food support, healthcare subsidies. Guide through enrollment requirements and collect documentation.

Citizen Service Requests

Handle non-emergency service requests—potholes, broken streetlights, sanitation issues, noise complaints. Route to appropriate departments and provide real-time status updates.

License & Permit Appointments

Book appointments for driver's license renewals, vehicle registration, building permits. Handle rescheduling and provide documentation requirements upfront.

Public Health Campaigns

Schedule vaccination appointments, conduct health surveys, send emergency preparedness alerts, and perform wellness checks on vulnerable populations.

Accessible Transit Booking

Schedule paratransit and door-to-door rides for elderly and disabled citizens. Handle cancellations, send ride reminders, and provide fare information.

Built for public sector requirements.

Multilingual Support

Serve diverse communities in their preferred language with real-time translation and multilingual voice support.

Accessibility First

Voice-based access for citizens without internet, smartphones, or mobility—bridging the digital divide.

24/7 Availability

Citizens can access services outside business hours, critical for working families and emergencies.

Give every citizen a personal concierge.

An intelligent agent that understands their needs and resolves their issues efficiently.

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